What should I do if I received a damaged item from Callie Gifts?

I received a damaged item from Callie Gifts and am unsure how to proceed. Can someone guide me on how to report this issue and get a replacement or refund?

If you receive a damaged item from Callie Gifts, reach out to their https://callie-gifts.pissedconsumer.com/customer-service.html but please make sure to include pictures of the damaged item and your order details for a quicker resolution. I had a similar issue, and they handled it promptly by sending a replacement.

Your assistance has truly been a significant contribution to my understanding of the situation and decision-making.