Shipping & Returns
All items weighing under 16 oz. are shipped via USPS First Class (domestic or international); over 16 oz. USPS Priority.
This is my busiest season of the year, so my current turnaround time is 2-3 weeks.
Almost everything is custom-made/made-to-order, and I do everything entirely on my own.
NO refunds. I often begin working on orders immediately after they are submitted. This requires time and materials, and I cannot refund once order is placed.
International Orders: No refunds or replacements for items lost in the mail or confiscated in customs. A tracking number will be issued to you along with shipping confirmation.
I calculate the shipping cost for the country of destination prior to shipping.
Overages (if any) are always happily refunded.
Please be aware that I cannot be aware of every countries' duty/tax/customs policies. Therefore, you as the buyer are responsible for your own country's' duty & import tax.
Most items weighing under 16 oz. are shipped via USPS First Class. Other shipping arrangements, priority mail, insurance, etc. may be made for an additional fee. Please contact me with your location for rates. Tracking is provided free with all orders but only follows the package to the US border. If you are not within the US border, there's no way for the USPS to track your package once it leaves the US. Sorry!
Customs - Gift vs. Merchandise: I will not (ever) illegally state an item as a "gift". If it is not a gift *from me* to the recipient, it is considered merchandise. Period.
All orders are shipped to the address given, unless you provide other instructions.
No returns, replacements, or refunds on any order sent to an incorrect address unless it's my fault - or your order is returned to me by the post office.